Comments on: Ding-dong, no Dell! http://hertenberger.co.za/2008/02/05/ding-dong-no-dell/ photography | mac | lego | open source | sap | gadgets Mon, 06 Feb 2012 23:46:47 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Notebook arrived! http://hertenberger.co.za/2008/02/05/ding-dong-no-dell/comment-page-1/#comment-54320 Notebook arrived! Wed, 12 Mar 2008 12:22:59 +0000 http://hertenberger.co.za/?p=1012#comment-54320 [...] get a new notebook to replace nx8220. If you visit here regularly, you’ll also have noted the poor service Dell provided, unable to order and deliver the D830 within the promised four [...] [...] get a new notebook to replace nx8220. If you visit here regularly, you’ll also have noted the poor service Dell provided, unable to order and deliver the D830 within the promised four [...]

]]> By: manfred http://hertenberger.co.za/2008/02/05/ding-dong-no-dell/comment-page-1/#comment-51971 manfred Wed, 06 Feb 2008 13:06:44 +0000 http://hertenberger.co.za/?p=1012#comment-51971 By now I guess that amount has been reduced to 142.05, based on yet another meal of junk food. So: no deal ;-) Tytn II is nice. iPhone is better. Nokia E90 is the best ;-) By now I guess that amount has been reduced to 142.05, based on yet another meal of junk food. So: no deal ;-)

Tytn II is nice. iPhone is better. Nokia E90 is the best ;-)

]]> By: Herman http://hertenberger.co.za/2008/02/05/ding-dong-no-dell/comment-page-1/#comment-51914 Herman Tue, 05 Feb 2008 21:09:51 +0000 http://hertenberger.co.za/?p=1012#comment-51914 Ha ha. Thanks but I'm upgrading in a few months. It's between an unlocked iphone and Tytn II. I will offer you the sum off... wait for it... R153.20 which is in my wallet at the moment. ha ha. Or maybe I'll pay more if you will provide better customer services Ha ha. Thanks but I’m upgrading in a few months.
It’s between an unlocked iphone and Tytn II.

I will offer you the sum off… wait for it… R153.20 which is in my wallet at the moment. ha ha. Or maybe I’ll pay more if you will provide better customer services

]]> By: manfred http://hertenberger.co.za/2008/02/05/ding-dong-no-dell/comment-page-1/#comment-51905 manfred Tue, 05 Feb 2008 19:42:45 +0000 http://hertenberger.co.za/?p=1012#comment-51905 At least my poor service experience results in a refund! By the way: I still have a used JAMin I'm trying to flog. Make me an offer I can't refuse ;-) At least my poor service experience results in a refund! By the way: I still have a used JAMin I’m trying to flog. Make me an offer I can’t refuse ;-)

]]> By: Herman http://hertenberger.co.za/2008/02/05/ding-dong-no-dell/comment-page-1/#comment-51890 Herman Tue, 05 Feb 2008 16:35:25 +0000 http://hertenberger.co.za/?p=1012#comment-51890 Ah Customer Service... I sent my imate JAMin in for repairs 3 weeks ago. You recommended it and it is still a stunning phone (can't wait to get a TYTN II though). The center of the touchscreen went dead 2 months ago. I lived with it until I had to align my screen so I sent it in... Anyway 3 weeks at vodacom's "repair" centre... Today I got a text message: "Phone is ready for collection and was unable to be repaired". Anyway I'll see tomorrow if my Jamin is still usable... It's under warranty, they should replace it if it's an manufacturing fault. But its like arguing with a bunch of monkeys. I guess the customer service people are trained to be monkeys and not to care about the customers at all... Not their fault Anyway random rant about customer service. I just want my phone back in one piece. Ah Customer Service…
I sent my imate JAMin in for repairs 3 weeks ago. You recommended it and it is still a stunning phone (can’t wait to get a TYTN II though). The center of the touchscreen went dead 2 months ago. I lived with it until I had to align my screen so I sent it in…

Anyway 3 weeks at vodacom’s “repair” centre… Today I got a text message: “Phone is ready for collection and was unable to be repaired”. Anyway I’ll see tomorrow if my Jamin is still usable… It’s under warranty, they should replace it if it’s an manufacturing fault. But its like arguing with a bunch of monkeys. I guess the customer service people are trained to be monkeys and not to care about the customers at all… Not their fault

Anyway random rant about customer service. I just want my phone back in one piece.

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